Let's make it easy
One great thing about managing your money online is you don't need to waste your time in bank branch queues and getting things done is low-fuss. We've ditched just about all our paper forms, so if you can't get what you need online, our Sydney based team are on hand to help.
You can view our help topics below, or give us a call on 1300 13 14 65.
Managing your accounts
Flexible, convenient and easy access to your money is where its at. We provide a range of options to help with managing your accounts.Find out more
Let us lend a hand
We've included a bunch of helpful information below on a range of topics from banking and loans to complaints and financial hardship. If you can't find what you're looking for, or need to contact us regardless, call, email or chat with us online.
Easy Street is a participant in the Customer Owned Banking Code of Practice (COBCOP) and is happy to offer its members an internal dispute resolution procedure that is readily accessible and free of charge.
Find out what to do if you have a complaint here.
Financial hardship refers to a situation where an individual has difficulty in maintaining their living expenses and paying their debts when they are due.
Our members are a valued part of our community, and we are here to support you during uncertain times. If you experience financial difficulties, we encourage you to contact us quickly so we can work through your options together.
Find out more about financial hardship here.
You can also find more financial support options here.