Be scam aware. We’ll never ask you for your Internet banking password, nor will we ever ask you to move money to another Easy Street account or other financial institution. If you’re ever unsure, call us back on the number published on our website. If you’re asked to open an account at another financial institution, do not proceed.

Let's make it easy

One great thing about managing your money online is you don't need to waste your time in bank branch queues and getting things done is low-fuss. We've ditched just about all our paper forms, so if you can't get what you need online, our Sydney based team are on hand to help.

You can view our help topics below, or give us a call on 1300 13 14 65.    

Managing your accounts

Flexible, convenient and easy access to your money is where its at. We provide a range of options to help with managing your accounts.

Find out more

Let us lend a hand

We've included a bunch of helpful information below on a range of topics from banking and loans to complaints and financial hardship. If you can't find what you're looking for, or need to contact us regardless, call, email or chat with us online.

If you need a hand managing your loan or credit card, or need to change something, you can find out more by clicking on the links below:

Easy Street is a participant in the Customer Owned Banking Code of Practice (COBCOP) and is happy to offer its members an internal dispute resolution procedure that is readily accessible and free of charge.

Find out what to do if you have a complaint here.

Financial hardship refers to a situation where an individual has difficulty in maintaining their living expenses and paying their debts when they are due.

Our members are a valued part of our community, and we are here to support you during uncertain times. If you experience financial difficulties, we encourage you to contact us quickly so we can work through your options together.

Find out more about financial hardship here.

You can also find more financial support options here.

Important information

View a range of important information from operating joint accounts and our privacy policy, to dispute resolution and the Customer Owned Banking Code of Practice (COBCOP).