We are aware of scam callers claiming to be from the Cyber Crimes Department. The caller may claim they have detected fraudulent transactions and to download a remote access app on their phone. If you receive a call of this nature, hang up. Do not download any apps, provide any access codes or one-time passcodes. You should report the scam to us and Scam Watch immediately. After considering the recent change to the RBA’s recent cash rate, among other variables, we have made the decision to increase our variable home loans by 0.25%p.a, and selected savings interest rates by up to 0.25%p.a.

Change payment.

What can I change?

You can make changes to your loan repayments to ensure they better meet your needs. Examples of information you can change include:

  • The frequency of your repayments – this can be weekly, fortnightly or monthly.
  • The account your repayments are deducted from.
  • The amount we deduct on a regular basis- you must ensure at least the minimum repayment is made however you can elect to repay a higher amount to get ahead on your loan.

How to make a change

We’re here to make the process simple for you. To make a change to your loan, simply give us a call and one of our team can discuss and make the requested changes for you.

Please note that we cannot action changes to your loan over email or online chat as we need to verify you before making any changes.

Need a hand?

For help managing your loan, reach out to one of our knowledgeable team members – we’re here to make the process easy.

Contact us

© A division of Community First Credit Union Limited ABN 80 087 649 938 | AFSL and Australian credit licence 231204 | BSB No 512 170