Fast Payments

Frequently asked questions

New Payments Platform - FAQs

NPP - New Payments Platform enables customers of different banks to make and receive near real-time payments, 24 hrs a day, 7 days a week.

Osko by BPAY® is the 1 st consumer service to be built on the New Payments Platform to use the PayID functionality. It’s likely you may see Osko appear in your usual online and mobile banking. More information is available at

Yes, Easy Street requires you to choose Osko to pay a PayID.

No. NPP is only available to transfer funds in Australia.
No, but you can view the full list of institutions supporting NPP here.
At Easy Street, external transfers are free, so there is no cost. You may however be charged a fee when sending a payment via NPP with another financial institution. 


A PayID is a phone number, email address or ABN that you can securely link to your bank account. You can use the PayID instead of your BSB and Account Number.

Easy Street members are able to register for a PayID via their Internet Banking or mobile banking app. All you need is - mobile number or an email address.

Your mobile number or email address must be correct with Easy Street.

• Login to your internet banking

• Select ‘my preferences’ and ‘Manage PayID’

• Once in the ‘Manage PayID’ screen, simply follow the steps within your internet banking or mobile app to create your PayID, this will be linked to your bank account. The ‘Manage PayID’ screen will look different to the current Easy Street Internet Banking screen.

When someone wants to pay you, simply give them your PayID. If that person banks with an institution that doesn’t offer PayID yet, they can still pay using your BSB and account number.

The easiest way is to contact us direct 1300 13 14 65.

You will be required to close any PayID’s you no longer have the authority to use and create a new PayID with your new details.
The same level of security that protects your existing bank account payments will also protect your PayID payments.
Contact us as soon as possible 1300 13 14 65.
No. You can link multiple PayIDs to one account. For joint accounts, all account holders may register their mobile numbers as PayIDs on the account. Each PayID must be unique across the NPP (i.e. only active on one account at any time).

Safety and security

PayID payments can only be made from online and mobile banking of participating banks and credit unions. This means that the same very high level of security that protects your existing bank accounts payments will also protect your PayID payments.

Your PayID will be created within your usual online or mobile banking. Your information is stored in a secure encrypted data repository.

When you give a person your PayID, they cannot use it to withdraw money from your account. When they use it in their own participating online or mobile banking to pay you, the only information they will see is the name you have provided to describe that PayID, such as your own name or the name of your business. A PayID on its own cannot be used to create a false identity. 

Transferring money

Via Internet banking & Mobile Banking App.

A PayID can only be linked to one account at any given time.

Yes, multiple PayID types can be linked to the same account. For example you could link an email PayID and a phone number PayID to the same account.

When making an external payment via Internet banking, if the receiving financial institution is participating in NPP, a member will be given the choice of selecting either Direct Entry or the best available NPP option.
Around 60 seconds.
The standard daily limit of $2,500 applies – increases are not available to this amount. 
Contact us as soon as you can 1300 13 14 65.

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