We are aware of scam callers claiming to be from the Cyber Crimes Department. The caller may claim they have detected fraudulent transactions and to download a remote access app on their phone. If you receive a call of this nature, hang up. Do not download any apps, provide any access codes or one-time passcodes. You should report the scam to us and Scam Watch immediately.
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2026 Public

Holiday Closures

Our Call Centre will be closed on the following days

New Years Day

Closed Thursday 1 Jan 2026

Australia Day

Closed Monday 26 Jan 2026

Easter


Closed Friday 3 Apr – 7 Apr 2026

Anzac Day


Closed Saturday 25 Apr and Monday 27 Apr 2026

Kings Birthday

Closed Monday 8 June 2026

Labour Day


Close Monday 5 Oct 2026

Christmas


Closed from 3pm Thurs 24 Dec, re-open 27 Dec 2026

New Years


Closed from 3pm Thursday 31 Dec, re-open 2 Jan 2027

This information on this website is general advice only and does not take into account your objectives, financial situation or needs (your “personal circumstances”). Before deciding whether to buy any product on this website you should consider your personal circumstances. You should read and consider the Terms and Conditions when deciding to use any product (terms and conditions, fees and charges may apply). Our product Conditions of Use are available on this website.

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Convenient 24/7 access to check your account balance and recent transactions, pay bills, transfer money and more.

Call us today on

1300 13 14 65

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© A division of Community First Credit Union Limited ABN 80 087 649 938 | AFSL and Australian credit licence 231204 | BSB No 512 170