Easy Street Mobile App Terms and Conditions

Getting Started

These terms govern your use of the Easy Street Mobile Banking App (App), together with the Easy Street Conditions of Use documents  and Financial Services Guide (FSG) which can be viewed here. 

You will need to be registered to use Internet Banking before being able to use the app. If you have not registered for Internet Banking, please contact us on 1300 13 14 65. The app can be installed and registered on up to 5 devices.

Security

You are required to set up a passcode. You can change the passcode at any time via the app. Keep your passcode safe by using a unique number that is not obvious or would be difficult to guess. Do not store your passcode on your mobile device or write it down, and do not disclose it to anyone.

We may suspend or terminate your use of the app without notice at any time, e.g. if we suspect unauthorised transactions have occurred or that the app is being misused.

Things you should know

Fees
Data charges will apply for using this app.

Scheduled and Recurring Payments

Scheduling future payments and transfers

With the app you can schedule a payment or transfer by nominating a future date on which a transaction is to be made. If there are insufficient cleared funds in the account at the time the payment is to be made, we may decline to process your scheduled transfer or use our discretion to honour the payment.

Scheduled transactions can be suspended or cancelled if Easy Street has not begun processing the payment (usually before 2pm Sydney time the day before the payment is due). Otherwise, the payment or transfer is processed as originally instructed.

Fees

A dishonour fee applies if there are insufficient funds to make a scheduled payment. Refer to our Fees and Charges for further details.

PayID

In the app you can view your contact details registered as your PayID.
You can also view PayIDs which you have registered which will display the linked bank account details.
Please note that a PayID can only be registered to a single account.
Maintenance of PayIDs is not currently available through the app.

Disclosures

We may change these Terms of Use at any time without prior notice. We will notify you of any material changes by electronic notice to you via your device or via the app stores. We may require you to confirm your acceptance of changes as a condition of allowing you to continue using the App.

Please review the Easy Street Conditions of Use documents and Financial Services Guide (FSG). You can obtain a copy here or by calling 1300 13 14 65.