Staying in touch
Keeping your details up to date with us is crucial. We need to be able to contact you by phone, mail and/or email to keep you informed about any changes to your accounts with us. Plus, it means we can reach out if we suspect fraud on any of your accounts or to see if your accounts are still working for you.
How do I update my details?
You can update your address and contact details such as phone, email, mobile and postal address via Internet Banking. Simply go to My Preferences followed by Update Contact Details from the top menu when logged in to Internet Banking. Or, call us on 1300 13 14 65.
Need a hand?
For help managing any of your accounts or loans with us, reach out to one of our knowledgeable team members - we're here to make the process easy.