From 1 December 2024, we’ll be updating our Fees and Charges, Summary of Accounts and Transaction Limits and Account and Access Facility Terms and conditions brochures to reflect changes to when international conversion fees may apply.

Easy street charges an International Conversion Fee of 3% of the transaction value in AUD when you use your Visa card (Debit or Credit) for a foreign currency transaction or where an Australian dollar transaction is processed outside Australia.

The changes aim to clarify that the fee will also apply where the merchant, financial institution or entity processing the transaction is located overseas (even if in Australian currency and may include refunds and reversals). It will also apply in any instance where it is considered by Visa to require conversion into Australian currency.

Sometimes, overseas merchants, financial institutions or intermediaries allow you to pay for a transaction in Australian dollars or allow you to choose the currency for purchases (also known as dynamic Currency), however this is still classified as an international transaction because your transaction is processed overseas. This can apply whether the transaction is made in person, over the phone or online. It may apply to websites that end in .com.au and that displays prices in Australian dollars. It may not always be clear when a transaction may be an international transaction therefore you should check with the merchant if you’re unsure.

Please note that moving forward the International Conversion Fee will now be known as an International Transaction Fee.

Is there anything members need to do?

There’s nothing members need to do as this change will occur automatically.

For more information

If you have any questions about this change, please give us a call on 1300 13 14 65.

To view our Fees and Charges, Summary of Accounts and Transaction Limits brochure or our disclosure documents, visit www.easystreet.com.au/support/important-information-disclosure-documents/.