Stay Safe from Scams this Tax Time

Tax time is a peak period for scams. With more personal and financial information being shared, it’s important to be alert and know how to protect yourself. At Easy Street, we take your safety seriously, and we’re here to help you recognise the signs of a scam and know what to do if you’re targeted.  

How to spot a scam

Scammers are becoming increasingly sophisticated, but there are still clear warning signs. Here’s what to look out for: 

1. Impersonation of Trusted Organisations 

Scammers often pretend to be from well-known agencies like the Australian Taxation Office (ATO) or myGov. They might use official logos, language, and even fake phone numbers or email addresses to make their communication appear genuine. 

Tip: Always verify the contact details independently by visiting the organisation’s official website. 

2. Urgent or Threatening Language 

Scams often use pressure tactics to create a sense of urgency. Common threats include:  

• Your account will be locked 
• You owe a debt that must be paid immediately 
• Legal action will be taken if you don’t respond

These tactics are designed to make you act without thinking. Don’t rush, take a moment to check if the request is legitimate. 

3. Unusual Payment Requests 

Be cautious of any request for payment via gift cards, cryptocurrency, or unfamiliar money transfer services. No legitimate organisation will ask for payment through these methods. 

4. Suspicious Messages or Emails 

Watch out for emails, texts, or social media messages that:  

• Contain spelling or grammar mistakes 
• Ask for personal or financial information 
• Include suspicious links or attachments. Come from unknown or unusual senders 

If something feels off, it probably is. 

5. Offers That Seem Too Good to Be True 

Unexpected refunds, prizes, or investments that promise high returns are often scams. Always cross-check such claims directly with the relevant organisation before taking any action. 

What to do if you think you have been scammed:

If you suspect you’ve received a scam message, accidentally shared your personal details, or made a payment, it’s important to act quickly: 

1. Contact the ATO 

Report the incident to the Australian Taxation Office. They can:  

• Confirm whether the communication was legitimate 
• Lock down your ATO or myGov account if needed 
• Guide you through securing your personal information and next steps 

Visit reportscams@ato.gov.au or call 1800 008 540. 

2. Notify Your Bank Immediately 

If you’ve made a payment, call your bank straight away. The faster you act, the better the chance they can stop or recover the transaction. Provide them with all the details, including:  

• When the payment was made 
• How it was made 
• Who it was sent to 

3. Report ID compromise to IDCARE

If you’re worried that your identity has been stolen from a scammer, you can report this to IDCARE.

4. Lodge the Scam with Scamwatch

Alert Scamwatch to any suspicious contact or activity, this helps to stop scams from occurring and protect others. They can also help you

5. Stay Vigilant 

After reporting, remain alert. Monitor your accounts for any unusual activity and change your passwords if you’ve shared login details. 

We’re here to help

Your financial safety matters. If you’re unsure whether a message or payment request is legitimate, don’t hesitate to contact our team before taking action. Staying informed and cautious is your best defence against scams, especially during tax time. 

For more information or support, get in touch with us directly by calling 1300 13 14 65.