We are aware of scam callers claiming to be from the Cyber Crimes Department. The caller may claim they have detected fraudulent transactions and to download a remote access app on their phone. If you receive a call of this nature, hang up. Do not download any apps, provide any access codes or one-time passcodes. You should report the scam to us and Scam Watch immediately. Our latest Mobile App update will be available from today. For more information click here

Applying

for a loan

You can apply for any of our home loans online or by calling 1300 13 14 65.

Who can apply?

You can apply if you:

  • Are over 18 years of age
  • Have a regular income
  • Are not or have not been bankrupt (including Part IX agreements)
  • Are an Australian citizen or a permanent resident
  • Have not had defaults on any Loans, Credit cards, Interest free finance or Store cards in the last 5 years
  • Have an acceptable Credit Risk Profile (Credit Score)

What information might you need to provide?

You will need to provide details such as your personal details, including your current and previous address, phone number and email address.

You’ll also need to provide details of your income, employment, any assets (e.g. home, car or savings) and debts (mortgages, loans and credit cards) you currently have.

What documentation might I need to provide?

The types of documentation we will request from you may vary between applicants due to differences in individual situations and the type of loan you are applying for. The following are some examples of documentation you may be asked to provide:

  • Proof of income (e.g. payslips, Notice of Assessment, proof of rental income via real estate statement or copy of executed lease)
  • Everyday transaction account and home loan statements via our secure bank statements link.
  • Copy of current rates notice
  • Self employed applicants are required to provide their last 2 years full Tax Returns and financials/profit & loss statements for both of your personal and/or company tax returns to support your Self Employed income.

Using

bankstatements
.com.au

When you apply for a loan with us, we’ll ask you to use BankStatements.com.au to transmit your bank statements. It’s a trusted, secure online platform used by many of Australia’s largest financial institutions

Find out more about bankstatements.com.au

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