Be alert for scams, particularly over the long weekend. We are aware of impersonation scam calls targeting members. We will never call and ask for your login details or ask you to move funds. If in doubt, hang up and call us on 1300 13 14 65 or our fraud department on 1300 705 750 who are available 24/7. Please note we will be closed for the public holiday on Monday 27 April.

Whistleblower policy


Summary of Easy Street’s Whistleblower policy


PURPOSE OF THIS POLICY

Easy Street is committed to fostering a culture of honest and ethical behaviour within a safe, supportive, and confidential environment. Our Whistleblower Policy establishes the minimum requirements for:

  • encouraging, supporting, and promoting the appropriate raising of misconduct;
  • ensuring Easy Street has independent, confidential, and objective reporting and investigation mechanisms so that people, acting honestly, ethically and with genuine concern are able to raise concerns of misconduct without fear of reprisal;
  • ensuring protections and protocols are in place to support people who raise concerns of misconduct;
  • implementing a robust and trusted framework for escalating and addressing claims of misconduct;
  • helping to deter wrongdoing generally.


Our Whistleblower Policy can be viewed by clicking the button below:

View our Policy


Types of conduct that can be reported


Easy Street encourages the reporting of suspected or actual improper conduct. Under our policy, this could include:

  • fraud;
  • negligence;
  • default;
  • breach of trust;
  • breach of duty;
  • any conduct that:
    • is dishonest or unethical;
    • may cause harm; or
    • is prohibited by Easy Street’s standards or code(s) of conduct;
  • misconduct or an improper state of affairs or circumstances as provided for in the Taxation Administration Act.


Information on eligible whistleblowers can be found in our Whistleblowers policy. Easy Street encourages whistleblowers to make disclosures to the Whistleblower Investigation Officer in the first instance. This approach intends to build confidence and trust in Easy Street’s whistleblower policy, processes and procedures. The methods for disclosure are:

Method

Requirement

Email

communityfirst@myvault.net.au

By phone

Free call 1300 558 918

Post

Community First

c/- Risk Consulting

GPO Box 4736

Melbourne VIC 3001

For reports to ASIC

https://asic.gov.au/about-asic/asic-investigations-and-enforcement/whistleblowing/how-asic-handles-whistleblower-reports

For reports to APRA

https://www.apra.gov.au/become-a-whistleblower-and-make-a-public-interest-disclosure

For reports to the ATO

https://www.ato.gov.au/general/gen/whistleblowers/

Eligible whistleblowers must advise if they wish to remain anonymous and have their disclosures investigated in confidence.

© A division of Community First Credit Union Limited ABN 80 087 649 938 | AFSL and Australian credit licence 231204 | BSB No 512 170