Managing your accounts

FRAUD ALERT: We're aware of scam calls and emails impersonating our fraud team. Hang up or don't respond. We’ll never ask for your Internet Banking password, username, login PIN or ask you to transfer funds, withdraw cash and pressure you to act. If unsure, call us on 1300 13 14 65 or the Fraud Bureau Service 24/7 on 1300 705 750. Please note that some credit card changes scheduled to come into effect from 1 September 2026 will now come into effect from 1 October 2026. You can view more details about these changes here.

Managing

your accounts

We’re not in to bank branch queues and we know you aren’t either. That’s why we provide a range of other ways to make it easy for you to manage your money.

It’s your money, made easy

Move your money

Internet Banking

Mobile
App

Bank@Post outlets

Info when you need it

SMS/email alert

Online statements

News and
articles

Chat with us

Our Australian based call centre is ready to help when you need us. You can call us, email us or chat with us online. We’re open 8am – 8pm weekdays and 8am – 3pm Saturdays.