We are aware of scam callers claiming to be from the Cyber Crimes Department. The caller may claim they have detected fraudulent transactions and to download a remote access app on their phone. If you receive a call of this nature, hang up. Do not download any apps, provide any access codes or one-time passcodes. You should report the scam to us and Scam Watch immediately.
We’re not in to bank branch queues and we know you aren’t either. That’s why we provide a range of other ways to make it easy for you to manage your money.
Our Australian based call centre is ready to help when you need us. You can call us, email us or chat with us online. We’re open 8am – 8pm weekdays and 8am – 3pm Saturdays.